Privacy Policy

Last updated: April 29, 2026

ThinkUp Social (“we,” “us,” or “our”) operates a peer-to-peer advising platform that connects high school and college students with student advisors. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

Account information: Your name, email address, and profile details you provide when registering.
Profile content: Information advisors provide about their background, experience, and areas of expertise.
Payment information: Payment details are processed by Stripe. We do not store your full payment card information.
Calendar data: If you connect your Google Calendar, we access your calendar to enable session scheduling.
Usage data: Information about how you use the platform, including pages visited and sessions booked.

2. How We Use Your Information

To create and manage your account
To connect students with advisors and facilitate session bookings
To process payments for advising sessions
To send booking confirmations and session reminders
To improve the platform and user experience
To communicate important updates about the service

3. Third-Party Services

We use the following third-party services to operate the platform:

Supabase: Authentication and database hosting.
Stripe: Payment processing. Your payment data is governed by Stripe’s Privacy Policy.
Google: OAuth login and Google Calendar integration. Your use of Google services is governed by Google’s Privacy Policy.

4. Data Sharing

We do not sell your personal information. We share your information only with the third-party services listed above, as necessary to operate the platform, or as required by law.

5. Data Protection

Security procedures are in place to protect the confidentiality of your data, including data we receive from Google APIs. We use encryption to protect your information: data is transmitted between your device and our servers over encrypted connections (HTTPS), and Google OAuth refresh tokens are encrypted before being stored in our database. Access to user data in our database is restricted by security policies so that users can only access their own information.

6. Children’s Privacy

ThinkUp Social is not directed at children under 13. If you become aware that a child under 13 has created an account, please contact us at support@thinkupsocial.com and we will promptly remove their information. Users between 13 and 17 should have parental or guardian consent before using the platform.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us at support@thinkupsocial.com.

8. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@thinkupsocial.com.